At BrightGlow, we strive to ensure you are completely satisfied with your purchase. If you’re not satisfied, we offer a refund on unused products within 30 days of receiving your order. To request a refund, simply contact our customer support team, and we’ll guide you through the process.
Eligibility: Items must be unused, in original packaging, and in resellable condition.
Refund Process: Once we receive the returned product, we will issue a full refund to the original payment method within 7-10 business days.
Non-Refundable Items: Sale items, customized, or opened products may not be eligible for a refund.
If you have any questions or need further assistance, feel free to contact us.